Terms of Service - Roof Expert Pro

Roof Expert Pro

Professional Roofing Solutions

Terms of Service

Terms and conditions for using our services

Last updated: January 2024

Acceptance of Terms

By accessing and using the Roof Expert Pro website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Service Description

Roof Expert Pro operates a homeowner assistance program that connects eligible homeowners with licensed roofing contractors for roof replacement services. Our services include:

Eligibility Assessment

Evaluation of homeowner qualifications for our assistance program

Contractor Matching

Connection with licensed and insured roofing professionals

Program Coordination

Management of the roof replacement process and timeline

Customer Support

Ongoing assistance throughout the service delivery process

Eligibility Requirements

To participate in our homeowner assistance program, you must meet the following criteria:

  • Be a homeowner (not renter or tenant)
  • Have a roof that is 7+ years old
  • Reside in an eligible service area
  • Complete the eligibility assessment process
  • Provide accurate and complete information

User Responsibilities

Prohibited Activities

  • • Providing false or misleading information
  • • Attempting to circumvent eligibility requirements
  • • Using the service for commercial purposes
  • • Interfering with the website's operation

Required Actions

  • • Provide accurate property information
  • • Respond promptly to communications
  • • Allow property inspections when required
  • • Comply with local building codes

Limitations and Disclaimers

Service Availability

Program availability is subject to geographic limitations, contractor availability, and program capacity. We reserve the right to modify or discontinue the program at any time.

No Guarantee of Approval

Completion of the eligibility assessment does not guarantee approval for the program. Final approval is subject to verification and program availability.

Third-Party Services

Actual roofing work is performed by independent contractors. We are not responsible for the quality of work performed by third-party contractors.

Privacy and Data Protection

Your privacy is important to us. By using our services, you agree to the collection and use of information in accordance with our Privacy Policy. We implement appropriate security measures to protect your personal information.

For detailed information about how we collect, use, and protect your data, please review our Privacy Policy.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Grounds for Termination

  • • Violation of these Terms of Service
  • • Fraudulent or misleading information
  • • Misuse of our services or website
  • • Failure to meet eligibility requirements

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Questions About These Terms?

If you have any questions about these Terms of Service, please contact us:

legal@roofexpertpro.com
Legal Department, Roof Expert Pro